Table borders not displaying after publishing

Created by Bint Hanif, Modified on Thu, 26 Feb at 3:16 PM by Bint Hanif

Future Incoming Tickets: If the same email address sends a new ticket after deletion, a new contact will be created, with no association to the previously deleted record.

Irreversible Action: This deletion is permanent and leaves no trace of the previous contact or their tickets.


Soft delete (Delete button)

Hard delete (Delete forever button)

Retains contact information in the Deleted contacts view.

Removes contact information from your helpdesk.

Existing tickets from the contact are not affected.

All tickets, notes, to-dos, forum topics etc. are removed from your helpdesk.

Future communication from the contact is automatically marked as Spam.

Future communication creates a new contact.

You can bulk delete contacts from the contact list view.

You cannot delete contacts forever in bulk.

Trying to sign up or add the contact with the same information will throw an error.

Trying to sign up or add the contact with the same information will create the contact anew

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article